Kis711 takes your privacy very seriously. This policy clearly explains how we collect, use, store, and protect your personal information when you use our betting and casino platform.
kis711 ("we", "our platform" or "the Company") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy describes our practices regarding the personal information we collect through our website kis711.vip, mobile app, and all related services.
This policy is provided in compliance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia and applicable international data protection standards. We take this responsibility seriously because we believe player trust is the most important foundation of a responsible online entertainment platform.
This policy applies to all users of the kis711 platform, including unregistered visitors, registered members, and any individual who interacts with our platform in any capacity. Please read this policy carefully. If you disagree with any part of it, you are required to stop using our services.
We collect various categories of information depending on how you interact with the kis711 platform. Below is a summary of the data types we collect:
| Data Category | Information Type | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, gender, IC/passport number | KYC verification, age eligibility |
| Contact | Email address, phone number, residential address | Account communications, verification |
| Financial | Bank details, deposit/withdrawal records | Payment processing, AML compliance |
| Technical | IP address, device type, web browser, OS | Security, fraud detection |
| Activity | Betting history, games played, login records | Platform improvements, compliance |
| Cookies | Language preferences, login sessions, display settings | Enhanced User Experience |
Automatically Collected Data: When you browse the kis711 platform, our systems automatically record certain technical information including your IP address, timestamps, pages visited, and session duration. This information is used solely for security purposes and to improve the user experience.
Data From Third Parties: In some cases, we may receive your information from licensed identity verification providers, financial institutions during payment processing, or registered fraud prevention agencies. All such third parties are bound by strict confidentiality agreements.
We never collect personal data beyond what is required for the stated purpose. Our "data minimisation" principle ensures only genuinely necessary information is collected and stored in our systems.
Your personal data is used for lawful and transparent purposes. We do not use your information for purposes unrelated to providing our online entertainment platform services. The following are the primary purposes for data use:
We understand the importance of your data privacy. However, in operating a secure and legally compliant platform, there are limited circumstances where your data may be shared with certain parties:
All third parties that receive your data are bound by strict data protection agreements and are only permitted to use that information for the specified purposes. We conduct regular monitoring of all data partners to ensure ongoing compliance.
Your data security is our highest technical and operational priority. kis711 continuously invests in the latest security infrastructure to ensure your information remains protected from unauthorised access, breaches, or misuse.
The technical security measures we employ include:
While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of any security incident affecting your data, we are committed to notifying you in a timely manner in accordance with applicable legal requirements.
The kis711 platform uses cookies and similar tracking technologies to enhance your experience, secure your session, and understand how users interact with our platform. The following are the types of cookies we use:
How to Manage Cookies: You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect your ability to log in or use certain platform features properly. For more information on managing cookies in your browser, please refer to your browser's support documentation.
We do not use cookies to track your activity outside the kis711 platform, and we do not share cookie data with third-party advertisers.
The Know Your Customer (KYC) process is a legal requirement we implement to ensure platform safety and comply with applicable regulations. We understand this process involves submitting sensitive information, which is why we take special measures to protect your KYC documents.
Documents typically required for KYC:
KYC Document Protection: All documents you upload for KYC purposes are stored on separate servers with strictly controlled access. These documents are encrypted and accessible only by our compliance team, who have undergone rigorous background checks. Your KYC documents are not shared with any party except authorised regulatory or law enforcement authorities when required by law.
Once your account is verified, we retain only the records required for legal compliance. You may contact our support team to enquire about the storage status of your KYC documents.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our own privacy policy, you have important rights regarding your personal data. We are committed to facilitating the exercise of these rights:
To exercise any of the above rights, please contact our privacy team via email [email protected] or via Live Chat on the platform. We will process your request within the timeframe stipulated by law.
We do not retain your personal data longer than necessary for the stated purposes or as required by law. The following are the general data retention guidelines we follow:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout the active account period | Continuous service provision |
| Financial Transaction Records | 7 years after transaction | Tax & AML legal requirements |
| KYC Documents | 5 years after account closure | PDPA & financial legislation compliance |
| Security Logs | 2 years | Security incident investigation |
| Support Communications | 3 years | Dispute resolution and improvements |
| Marketing Data | Until consent is withdrawn | Consent-based promotional communications |
Once the relevant retention period has expired, your data will be securely deleted or permanently anonymised so it can no longer be linked to you. The deletion process uses methods that ensure data cannot be recovered.
Kis711 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technologies used. Any material changes will be communicated to you through:
It is your responsibility to review this Privacy Policy periodically. Continued use of the kis711 platform after any changes take effect will be considered your acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your privacy rights, our team is ready to assist through the following channels:
When contacting us regarding privacy matters, please include your account username and a clear description of your request so we can process it efficiently and promptly.
Six strong reasons why Malaysian players trust kis711's data protection
All your data is protected with AES-256-bit encryption — the same technology used by the world's largest banks. No one can read your information even if they gain access to our servers.
Our privacy policy is specifically designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). You are protected by local laws that you can rely on to exercise your rights.
Our commitment is absolute — your data has never been and will never be sold to advertisers, marketing companies, or any third party for their commercial gain. Your data belongs to you.
Our security infrastructure is regularly audited by certified independent cybersecurity firms. These audit reports ensure we remain at the forefront of security standards with no hidden vulnerabilities.
Our security team operates 24/7 with incident response protocols that have been tested and refined. In the event of any issue affecting your privacy, you will be notified within the timeframe required by law.
Through your account settings, you can manage your privacy preferences, withdraw marketing consent, request a copy of your data, or initiate the account deletion process — all in one convenient location.